TroubleshootingLogin Issues

Login Issues

Can't log into Homeschool Providers? Try these fixes.

Symptoms

  • Login page refreshes
  • Error: "Invalid email or password"

Quick Fixes

Check credentials

Double-check email and password. Caps lock off.

Reset password

Click "Forgot Password?" on login page to reset.

Clear browser cache

Chrome: Settings → Privacy → Clear Browsing Data

Try another browser

Use Edge, Firefox, or Safari if issue persists.